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MouthShut Score

57%
3.92 

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Defected product delivered by FNP
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 04, 2016 11:15 PM 6470 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Ordered a photo lamp for a friend's birthday. The product was delivered but the photo was completely different than what I gave. It made no sense for the friend to keep the lamp with some random person's pic. Highly unprofessional and careless behaviour by FnP after paying a premium price for it. Ofcourse the surprise and birthday both were spoiled due to FnP. Have asked for refund from them. Not going to order from this site in future and suggest others also the same.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  09:19 PM Comments 0

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