FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
I wouldn't rate a single star to fnp. Bad service. Poor follow up. No courtesy for prior intimation of failed deliveries. And then u keep on calling the customer care abd they will keep on putting you on hold. Cause they have absolutely no idea that their promised product was not delivered!
I placed an order for 9th of July midnight delivery. Now being a midnight delivery they charge you extra.
Now fnp calls u up n number of times while you are trying to place and order.and they would help u through the entire process of ordering.and hence they called me up too at 2 am! Yes 2 am! I ordered white carnations! The call me up again next evening stating they cannot arrange for carnations! I insisted for carnations. But then they offered for roses. Did they leave me with any choice now? So whit
e roses it is then.
And to my surprise the order was never delivered. I kept on calling the customer care. Now no one from fnp bothers to call and intimate that the delivery would not be possible or apologise for their mistake. We have to keep on calling them. And they tell you they will call back and update you. But the call never comes! Horrible service. Cheats
