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MouthShut Score

57%
3.92 

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Brand-aid! The problem has been fixed. Happy Ending.
Jun 05, 2017 01:04 PM 2857 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

The order has been placed 1 days before delivery date, and on the date of delivery, selected delivery time is 11 to 5 . delivery date I called them and ask what EXACT TIME I will get cake. That customer care person told me they will delivery after 2:30 to 3:30 . There LOGIC is like if you select 11 to 5 slot . you will get cake at 5PM only not before that stupid people . any way long story short "Third Class "+ no update about your track order+ track order shows on confirmation status+ No notification about out of delivery and all . nothing


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Brand Response

Dear sonirashu,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  06:34 PM Comments 0

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