Nov 17, 2016 04:39 PM
5787 Views
FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
Hi All,
I have ordered a cake and few gifts to my loved ones on 15 Nov to be delivered on 17 Nov in Firozabad. First of all, there is no option of midnight delivery(not even will extra money). Secondly, it's standard delivery is from 9 am to 9 pm and it's 5 pm now but the cake n gifts is not delivered. I called customer service couple of times but even they are not able to contact that person and responded that they will call me back which I never got.
Again just now when I called then they said how far is Firozabad from Moradabad since we will be sending from Moradabad. I don't know what they were doing since 15 Nov and after calling them couple of times they are now(17 Nov 5 pm) finally saying that we are sending it. So careless. Spoiled BDay of my loved ones. Now there is no excitement of present. My family doesn't eat after sunset, so now sure what's the use of sendig the Bday cake? Is it to cut today and eat tomorrow? Will see soon.
PLEASE DON'T SPOILED YOUR LOVED ONES BDAY. It's a waste of money and time.