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MouthShut Score

57%
3.92 

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False commitment
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Brand-aid! The problem has been fixed. Happy Ending.
Jun 21, 2017 08:24 PM 3914 Views (via Mobile)

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Messed up with the complete occasion.need to file a complaint against them. False commitment. They were unable to deliver it on the same day n they inform. Me at 8.00pm eve. So tht I don't have any other option. All I could do is. Get the order delivered next day. Request to ferns n petals. People send online gifts only for special and precious occasions where they can't reach. But thru u they can send their gifts. So please do not screw up those occasions by not delivering on time if you promise to. Your website has mentioned a sentence we promise to deliver on time. Please delete those lines.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  08:06 PM Comments 0

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