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3.92 

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Verified Member MouthShut Verified Member
Hyderabad India
Ferns N petals poor customer service.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 27, 2016 09:13 PM 5661 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Hello everyone,


Today I am going to share my bad experience with Fern N Petals website.On 1st of October 2016, I have ordered a personalized photo frame for my best friend on his birthday.My friends birthday was on 15th December and I have order it 15 days early thought to surprise him with my gift.But this website totally disappointed me.I have not received the parcel until 24th December.I got it on 25th October the service of this site is very poor.I felt it is a waste site.This website completely spoiled my surprise plan to my friend.I did not understand what is the use of this site if they could not deliver the gift on time.I decided not to trust this website again.


Finally, with my experience, I want to suggest that never trust this website as it is not reliable one and the customer service is worst.Just do not waste your money by purchasing gifts on this site.


Thank you.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  09:28 PM Comments 0

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