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MouthShut Score

57%
3.92 

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Unreliable Service of FNP
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 31, 2016 07:29 PM 7179 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I chose FNP because of their brand name, and they turned out most unreliable flower delivery service for tier 3 city.


I ordered flowers bouquet and delivered ordered wasn't same as what I had placed order. FNP agreed to deliver the right bouquet on next day. And till now they could not deliver.


I had ordered bouquet of 15 roses, and I have attached the image what was delivered. I hope this message reaches to FNP.


Thanks!


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  09:47 PM Comments 0

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