MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

57%
3.94 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Timely, but absolutely no value for money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 13, 2017 04:52 PM 3414 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I ordered a cake for my wife's birthday earlier this month. I was bored of usual cake so thought of getting something fancy. I chose a cake showing Chanel bag, phone and perfume. Though the cake came in time, the taste was absolutely bad, the the color of the bag was coming in hand within a minute of it coming out of fridge(hand became black), the perfume bottle which was made no attention was given it seems, somebody forgot to cut one side of the bottle top. Initially I couldn't figure out what was it but then after matching the photo and the cake realized it was a perfume bottle. Spending around 4K on a cake and getting that from a reputed company like ferns and petals is just unacceptable. I am done with them.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

Upload Photo

By: FNPPL | Apr 08, 2022  08:12 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Ferns N Petals
1
2
3
4
5
X