Jul 05, 2017 11:47 AM
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FNP E RETAIL PRIVATE LIMITED Cares
FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
I had ordered a cake and a greeting card for my friend for his birthday. I got a message saying that my order was out for delivery at 11 in the morning but it was finally delivered at 4 in the evening. Meanwhile, the cake had become extremely soggy and unfit for consumption. Even the greeting card was crushed and seemed quite old.
With my complaint and request for a refund of my money, they gave me a celebration box as a token of apology which was hardly of Rs. 100 to compensate for my order which was around Rs 1500 and completely ignored the request of refund.
This is seriously annoying as we trust such brands for certain special occasions and they betray our faith by not ensuring the quality of their products beforehand.
I would certainly not recommend Ferns n Petals to anyone as they just believe in taking orders and are unconcerned about the quality of their delivery to the customers.
Please do not buy anything from them.
THEY ARE CHEATERS.