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MouthShut Score

57%
3.92 

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Pathetic service - Never Opt
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 14, 2017 07:32 AM 2530 Views

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FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

I had placed an order through Ferns N Petals(13th of Feb17) but my order was never delivered. I got a message saying an attempt was made which is absolutely false because there was none. Post raising a concern got a reply that since they were not able to locate my address(what happened to google maps) my order stands delivered and I wont have a refund. They are simply cheating customers and would request one and all not to order from them. Please raise the awareness and if possible raise your concern at customer forum so that the company is penalized legally.


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Brand Response

Dear Customer,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in the future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 08, 2022  07:36 PM Comments 0

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