MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

57%
3.94 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Delhi India
Poor service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 24, 2017 11:30 AM 11693 Views (via Android App)
(Updated Jul 24, 2017 11:47 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

FNP E RETAIL PRIVATE LIMITED Cares

FNP E RETAIL PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction

Ferns N Petals is a popular brand but my experiemce with it was not so good.I ordered a chocolate bouqet for one of my relatives on his birthday. Firstly, the gift did not reach at the time given to me. It was delayed and they never followed up and even they did not let me know that it is going to be delayed.Secondly, the chocolates were so less in number that it was very embarassing that I ordered a bouqet with only 5 choco stix in it. Is that a good recommendation?


FNP charges quite high for its products and gifts but do they still think that someone should get late delivery of a birthday gift that too with a not so good gift? Ofcourse people order from them because of a trust on the brand. And according to budgets but FNP is not able to satisfy low budget customers then they should not cater them. It was the worst experience ever.Please guys you better send something from flipkart and amazon instead of wasting someones special day by sending them so-so gifts that too after the birthday is over.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear shinepoojamittal,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

Upload Photo

By: FNPPL | Apr 08, 2022  06:16 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Ferns N Petals
1
2
3
4
5
X