I had made a purchase from fabmall the current fabmart and it was the worst experience ever. I wanted a gold earring set to be shipped to new delhi on nov 6th and guess what... it is almost a month and I’m told by the folks at fabmall that they have no control on the delivery process and they don’t even know how long it is going to take before they even ship the stuff out.
 
Can it be worse than this? They tell me that it is the manufacturer who has to ship it as soon as possible. Their website shows that products like these are usually shipped in 14 days and we are nearing a month in my case. This was meant to be a birthday gift, I’m sure it will reach the person by next birthday! I guess that’s not funny! but that’s just the way it is! Sending things to India .
 
I guess rediff or indiatimes are far better options.

Now, ask me about their customer service, they have just one phone no in b’lore which is engaged 99% of times. And the guy there just says he has no information all the time. He just apologizes for the delay and guess his job is done there.