I needed a new Tata Sky installation at my place in Koramangala. The Tata Sky customer care line was busy. The thing that sucks is that they have only one customer care number for the whole of south India
and that too in Hyderabad. So I ended up wasting about Rs 100 on hold.
Then a friend of mine suggested checking out E-zone. I went there and asked the sales rep about the Tata Sky connection. After giving me all the details about the product he told me that the connection would be installed and activated in 48 hrs. So I thanked him and started walking out as I wanted it installed ASAP. At this he called me back made a couple of quick phone calls and assured me that it would be installed and active by 4 pm the next day.
So i bought the set top box and within 3 hrs I got a call from the installation guy. He promptly came over and installed it and activated the connection.
So thumbs up for E-zone as they provided quick turn around time even though they were providing 3rd party service. The sales reps name was Guru I think.
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