I purchased a Compaq 6604AU laptop from Ezone on saturday 5th of Jan. The technician there partioned my disc space and instructed me to take a recovery CD ASAP. Reaching home i tried taking the recovery but i get a prompt saying that the recovery partition has been deleted. I took the laptop to Ezone but they washed their hands off saying they cant do anything and that i need to contact HP for the matter. My question here is 2 folded - Why should i take the trouble of taking a newly purchased laptop when the techinician at Ezone faulted. 2nd What kind of service resonse is it to ask a customer to go to  HP when i actually bought the laptop from the store & not directly from HP.

After this i have tried reaching HP umpteen number of times but all i get was to be placed on hold for the next 10 minutes.

Ezone is pathetic & i strongly encourage people not to buy any products from Ezone

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