Ezeego1.com

Cancellation Refund  

By: jj007 | Jun 15, 2008 10:34 PM

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Member's Recommendation: No

Read 191 times
Rated by 1 member

MouthShut Product Rating:

Recommended by
15% members

Pros:
cash back if all goes well.
Cons:
Poor service, organized white collar crime


Its been more than a month since I cancelled my flight tickets following all procedures (Bangalore to Mumbai by Kingfisher Airlines) booked through ezeego1, I am still waiting for the refund. Every
time I call the call centre, the response is the same - Sorry Sir, we will process your request within 72 hours.

It was only when I visited mouthshut that I realized it is a routine with ezeego1 to not refund our hard earned money back on time.

Team leaders at their call centre are never available if you want to escalate your complaint. Their systems are down most often and they dont even call back inspite of all promises to do so.

Book through ezeego1 only if you want to gamble ... It is shocking to see such organized white collared crime happening.

If there are more guys out there waiting for a refund, I have started the process for filing a consumer complaint. Will keep you posted ....


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Corporate Responses on this Review (1)

Ezeego1 said:
Jul 09, 2008  01:24 PM

Dear Mr. Joseph,
 
Firstly, please accept our apologies for the inconvenience caused to you on the account of delayed refund. Please rest assured there was no deliberate attempt on our part to deprive you of any amount that is rightfully yours.
 
However, please be informed that the






About jj007


Name: Jimmy


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