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Ezeego1.com

BEWARE WHILE BOOKING AIR TICKETS ON EZEEGO1.COM  

By: amarnath_r_dasa | Oct 08, 2007 12:58 PM (Updated Oct 09, 2007 02:41 PM)

Service & Support:
Information Depth:
Content Timeliness:
Design/Usability:
Website Load Time:

Member's Rating:
Member's Recommendation: No

Read 544 times
Rated by 3 members

MouthShut Product Rating:

Recommended by
33% members

Pros:
NO PROS
Cons:
GOT RESOLVED ONLY AFTER RAISING THE ISSUE IN THIS FORUM



          

EZEEGO1.COM RECENTLY HAD ADVERTISED AN OFFER TO WAIVE BASIC FARE FOR ANY SECOND TICKET BOOKED BEFORE 15 NOVEMBER 2007 AND ADDITIONAL

Rs 500 VOUCHER FROM FUTURE BAZAAR.COM.

LATE SEPTEMBER 2007, I BOOKED A TICKET AND NOW WHEN I TRY TO REDEEM MY OFFER ON SECOND TICKET THE WEBSITE DOES NOT ALLOW ME. THEY HAVE REMOVED THE LINK.


          

I TRIED CALLING UP THIER CALL CENTER No BUT THEY ARE ALWAYS BUSY - HELD THE LINE FOR MORE THAN 1 HOUR ATLEAST 20 TIMES SINCE LAST ONE WEEK BUT NOBODY PICKS THE CALL. THEN CALLED UP THEIR MUMBAI REGISTERED OFFICE, THEY TAKE MY MOBILE No AND PROMISE TO CALL BACK, BUT NO BODY TURNS UP.


          

NOW, AM AFRAID OF THE FUTURE BAZAAR VOUCHER, WILL IT BE HONOURED OR NOT !

SO, PLS BEWARE BEFORE BOOKING, ENSURE THE CALL CENTER NO IS WORKING.
IT IS BETTER TO BOOK TICKET ON YATRA.COM OR DIRECTLY ON AIRLINE WEBSITES.

In continuation of the above review, I got a call from the agency and my issue got resolved in 5 hours. Now, I feel this has been a very good forum to address consumer issues. 
 





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Corporate Responses on this Review (1)

Ezeego1 said:
Jul 03, 2008  05:22 PM

Dear Mr. Amarnath, 
 
Further to your updated comment we hope that your issue with us has been resolved amicably and upto your satisfaction.
 
We agree that there was an initial lapse on our part by delaying on the services promised to you. We however wish to inform you that all the







Name: AMAR


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