Hi
I bought one Aqua total RO system in DEC 07
It is very frustrating to get the technicin for service
This is how it goes
Tele phone 39883333
You will get service request no and assuance
technician will come immediately
For one week there will be no technician
You ring up agin and remind them,they will answer the techician will come in a day
Another 3 weeks past no technician
You call, the call centre guy gives the service section tele phone and name of the coordinator and advice you to make a call
The coordinator will assure you that he will pass on the message to her Boss
Call her again after 2 days she will advice you to talk to her boss and give his mobile no
You call him,Mobile switched off
You talk to the sales person who sold the system and he tells this service guy,Nothing happens for 2 days
You loose patience and call the service manager,fortunately you get him
He promise to send technician immmly
Next day you get a call from the technician saying he is stuck up else were and coming next day
To my area as There are 11 calls are pending,promises my call will be firstYou wait at home for the technician
Keep waiting-----------------------------------------------
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I am still waiting from 12th may 08Question
Should i wait more time?
OR
Should i go thru the process once again?
Will appriciate suggestions
Regds
GV
29/06/08
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Purchase Price (INR):
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13500/
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