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Eureka Forbes Water Purifier Cartridge Image

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27%
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Eureka Forbes

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It is total waste of money
Mar 12, 2011 06:50 PM 5546 Views

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I bought this product from a carnival as the sales man was behind us for nearly a fortnight. At the time of purchase it was been told that it carries life time free service but when we called for service it was informed that the free service is valid only if we take the complete unit to the service center. Even after this I paid and got my product serviced.


Then the service personal informed that if I go for paid AMC this sort of problem will not be there and they will attend the product regularly at my premise. But even after this no body has attended the product for the last one and a half years while as per the schedule they have to attend the product regularly. I paid some 850 to 900Rs. for AMC which I feel is waste.


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Brand Response

Dear Mr. Ali,
We regret the inconvenience you had to face and I ensure you that I would personally look into the matter and will check your AMC details.
I request you to kindly provide me with your address and contact details so that I can personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager

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By: Eureka_Forbes | Mar 15, 2011  04:30 PM Comments 0

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