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Eureka Forbes Trendy Steel Image

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38%
1.61 

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Rs. 7,499 (Launch price)

Eureka Forbes

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Verified Member MouthShut Verified Member
Sikar India
Not a good one
Feb 16, 2016 03:31 PM 15756 Views (via Mobile)

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Hello Guys today I am reviewing a vacuum cleaner


I was skilled this Vaccum Cleaner - Trendy Steel. In the wake of utilizing for scarcely 6 times I understood that rope winder is not working legitimately. It is not pulling the rope inside when the catch is pushed. I achieved client care and was given confirmation of solicitation getting shut inside 48 hours. 46 days went subsequent to the solicitation got open and amid this period I have identified with Customer Care including Escalation Leader, Local Head Office, Two Direct Servicing Agency, Group Leader, Regional head investigating after deals administration.


Every one of these has a place with after deals division. The official [both Servicing Agency fellow and the GL] who came amid this period opened the machine however couldnt fit it back. The rope winder elastic got exhausted and incredibly utilizing barely for 6 times it required repair. Today i.e. 47th day they gave it back to me with repair. The line winder is working however with clamor. I was so tired of subsequent meet-ups that I didnt return it back. Two thing I knew after this is: If ever I have to bring a vengeance with anybody I would blessing an Eureka Forbes item and simply supplicate that he/she needs to get it adjusted I ought to never work with Eureka Forbes After Sales Department or I ought to offer my pride before joining. This is my first survey in MouthShut and the credit goes to Eureka Forbes. I have been thinking subsequent to long to open one however nobody tried my understanding level.


Thank You.


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Brand Response

Hi Anuj,
We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team

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By: Eureka_Forbes | Feb 16, 2016  05:02 PM Comments 0

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