Dec 29, 2015 03:10 PM
15835 Views
I bought it in Ezone not from Amazon. This a terrible machine. The construction is made out of very cheap plastic(but they call it STEEL for unknown reasons). In any case, the brand new machine had multiple broken stuff. The hose wouldn't connect to the blower section. The power cord is expected to auto roll back into the machine when we press a button. But unfortunately, it is broken. It ALWAYS RETRACTS. So, now I have a machine that has a cord length of 3 ft.
The most disappointing feature is their non-existing customer service. Their technician never shows up at door. Its' been 4 days and so far no help from the "customer service team".
