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Eureka Forbes Aquaguard Total Infiniti Water Purifier Image

MouthShut Score

34%
1.61 

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Eureka Forbes

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Not satisfied
Jun 11, 2012 08:17 PM 8710 Views

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I am calling the customer care in Raipur for past 4 days. 1 day a person came and check the filter and asked that either button or PCB is not functional properly. He was not sure and asked me to call the customer care. I am calling but nobody picks up the phone.  I asked the person who sell this product at my house. And he is giving me the assurance the this will be settled very soon. Now it has gone 5 days. But it is still the same condition.


Very much depressed about service.


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Brand Response

Dear Mr. Ravi Shankar,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager

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By: Eureka_Forbes | Jun 15, 2012  10:12 AM Comments 1

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