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Eureka Forbes Aquaguard Total Infiniti Water Purifier Image

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34%
1.61 

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Cheaters and shameless people
Mar 15, 2015 11:58 AM 15604 Views

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It’s a great pain to decide to buy an aquaguard product. I feel I have made a mistake for which I’ll never be able to forgive myself. For the product sell they will call u 10 times a day, and as soon as u make payment then it would be more difficult to reach them than Obama, really they have such a process.


You sms them and they will never contact u. In my case I have been cheated by 4 people from their Bombay office namely archana, luna, bharat and vineet. On 22nd feb 2015 i ordered an aquaguard genius online for which archana and luna convinced me assuring that i'll receive an invoice online within minutes of online payment.


Actually the item had to be provided to me from my employers, for which i had taken advance and i had to submit the bill invoice had to be submitted by 28th feb 2015. Archana and luna assured me that i will get the bill within minutes of payment and the product will be installed within 7 days. But they did not mailed me the bill for which i kept writing mails to them each day and i did not received any bill till 28th feb.


Then somehow I get the contact no's of the so called higher executives named vineet and bharat, and to my astonishment I was informed that when the product was sold to me they did not even had the item available in their inventory, see the level of cheating, they sold u what they did not possess, i explained vineet and bharat about the urgency for the bill and also told them about the possible loss of 22990 rs, but still they dint mailed me the bill and as a consequence i had to incur the loss of 22990rs which otherwise would have been reimbursed by my office. Now after this loss i am still struggling to get the product installed and it has become my routine to call vineet and bharat 3 times each day and I don’t know how many more years it will require to get the product installed


They have been using my money from 1 month


Out of the guarantee period of 1 year, 1 month has already expired


So shameless, cheaters, thieves


I am going to file a legal case against the company and the above mentioned staffs


My advice to all


Please please don’t buy any product from eureka forbes


They are unprofessional and thieves


And beware of these 4 ppl


Archana


Luna


Bharat motwani(who happens to be the sales head)


Vineet jain


I can also provide u the contact no of vineet and bharat


But dont fall prey to trap of thease cheaters and thieves


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Brand Response

Dear ankur_jain1987,
We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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By: Eureka_Forbes | Mar 18, 2015  01:41 PM Comments 0

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