MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Eureka Forbes Aquaguard RO Smart Water Purifier Image

MouthShut Score

28%
1 

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Eureka Forbes

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Pathetic After Sales Service
May 26, 2017 11:13 AM 5565 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

We have aquaguard enhance uv system and a 3 year AMC for its maintenance. It seems Eureka Forbes have outsourced the after sales service and washed its hands off. The vendor V.D. Enterprises, Nerul does not care for customer service and we always have to struggle to have the regular servicing done. In the present instance, the servicing of the product is overdue and we have been following up for more than two months. Every time we are promised that the technician will report within 24 hours and he never turns up. We have lodged successive mail complaints but only the complaint gets escalated but no action is taken.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Rajat,
Please share your contact details/customer ID and I will have my team connect with you to address your concern at the earliest.
Regards,
Anita

Upload Photo

By: Eureka_Forbes | May 26, 2017  03:53 PM Comments 2

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Eureka Forbes Aquaguard RO Smart Water Purifier
1
2
3
4
5
X