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Eureka Forbes Aqua Flow Water Purifier Image

MouthShut Score

13%
1.20 

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New York United States of America
Biggest mistake of buying this product.
Jul 10, 2012 12:53 PM 5005 Views

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I did biggest mistake of buying Aquasure Aquaflow DX purifier. It stopped working in 2 days of its installation. The installation was done on 21st June and 23 June the machine stopped working. I raised a complaint on the same day. Complaint Number is 87131327. Since then today its 10th July and I am calling the customer care continuously but nothing is being done. Everytime I am told by today evening someone will attend your complaint.


I am spending 80 bucks for every 2 days to buy water for drinking. What is the use of spending money on such product, when you have to buy water from outside.


I am totally disgusted with the pathetic service. I warn all of you out there. NEVER NEVER BUY EUREKA FORBES PRODUCTS.


Disgusting, Pathetic, Irresponsible are the synonyms of Eureka Forbes.


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Brand Response

Dear Mr. Parth Sarthi Sharma,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Siddhartha Singh,
Senior Brand Manager

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By: Eureka_Forbes | Jul 16, 2012  10:49 AM Comments 1

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