Jan 26, 2016 11:11 PM
20459 Views
The worst airline service I have seen and travelled in 10 years.
- I had a flight from Bangalore -> Abu dhabi -> Dubai, upto abu dhabi was flight and from there it was airlines bus, we were told at the check in that baggage will arrive at final destination Dubai, infact the truth is you have to pick the baggage at abu dhabi and recheckin . I have reconfirmed 2-3 times before checking in, yet none of bangalore airport crew, phone customer service knew the policy of there own baggage.
2. I was about to carry an 55 inch TV while return, I had called and confirmed both at bangalore call center and Dubai call center about the TV policy, they assured they will allow, but when I arrived at the airport they are like the flight is small and doesn't allow 55 inch TV. I was left with two option because of there incompetency to help, either leave TV or let go my family with infants alone while return and try to figure out what to do. the crew were like we dont know what to do now, and were telling my family can take the flight back while I sit there and try to figure out myself what to do next, they also don’t details of alternative cargo facility.
- flight was delayed by almost 1 hr, they didnot even care to offer food or water to the infant, the worst airlines to be.
when they cant train there crew properly why the heck they still run this crap airlines.
I am an regular traveller since 10 years, never had faced this problem with any other airlines. they just tell u sorry probably the person whom u spoke to didnot know the procedure appolige for that, but that doesn't bring back anything,
Guys be careful before taking this flight, the crew are horrible useless!
