Oct 02, 2016 12:33 PM
6556 Views
I have been using Dish TV since since 9th Aug 2013. Since last two years I tried to choose the DIY option. Since last one year, I realised that the service provider best known to them neither acknowledged my list of channels nor sent me any bill. In the last couple of days, I had to spend more than 3 hours to convince them about the need to issue an e-bill for my payment. As suspected, they don't tally my list and raised overcharged bill based on my previous usage.
By not issuing a bill, it appears that the service provide is robbing the government of the service tax and entertainment tax of Rs 20 per month due to them. Interestingly, there is unanimity in the levy of entertainment tax(ET). One of the customer care service personnel emphatically denied the levy of this ET.
Another point is that even though I am using their service since last 3 years, there is no account of mine in their system. once you log in, the server says no such account exists. The customer care personnel says, we dont maintain accounts of DIY customers, a clear case of unaccounted transaction of sales.
My appeal to all customers, please be extra careful with Dish TV as they simply rob you and possibly the governments of their taxes.
