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Phone Banking:
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hi,
From past 3 days i’m continuously receiving calls from Deutsche bank
offering their Credit Card. This is happening even after I have said to
them that I’m not interested
in their credit card. I asked them on how
they got my contact number and they gave their typical answer "It’s in
our database".
Now as I remember neither do I have any relationship with this bank nor
had I applied to this bank before. Then how come they get my personal
information?
I strongly feel that one of the banks where I hold account has "leaked" this information to them.
I have decided to take this matter further. Few things I would like to have my doubts cleared are:
1. Where do I address this problem? Would the consumer forum be right place? Or do i lodge a police complaint?
2. Since they (Deutsche) have my personal information, I have every
right to ask them to reveal the source of the information. Am I right
in thinking so?
3. If I have sufficient information on how they got my personal
details, can I take any action on the person who provided them ?
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Pros: |
don't have any relationship with the bank
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Cons: |
don't have any relationship with the bank
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How long have you been with this Bank?
No, I do not have an account
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