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Deutsche Bank

Bills received when credit card is not received  

By: virendra3680 | Jan 17, 2008 10:08 PM

Phone Banking:
ATM Service:
Internet Banking:
Customer Service:
Member's Rating:
Member's Recommendation: No

Read 1332 times
Rated by 3 members

MouthShut Product Rating:

Recommended by
6% members

Pros:
Nothing Good
Cons:
They Bill for credit cards before issuing them to customers.
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Dear Sir,  
This is context to the credit card statement Ref No 11010/0801
for my credit card Dtd 08/01/2008  
I had never applied for any Deutsche Bank Credit card
I have never undergone
any verification process from Deutsche Bank
I never knew a credit card has been issued in my name until I received this statement.  
Please take a note that I have not received any credit card from Deutsche Bank till date & I have been billed for Rs 99/- As (CARD FEE) joining fees+ Service Tax Rs 13.24/- Total Rs 111.24/-
The service is really poor.
The customer care executives do not have enough knowledge
The lines are generally busy

The DSA’s of the Bank promise that the card is free for life they keep harassing every day & keep calling you saying that the card is free for life their is no joining fees.

How long have you been with this Bank? No, I do not have an account

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