Oct 30, 2017 03:22 PM
6075 Views
(Updated Oct 30, 2017 03:31 PM)
At present, DTDC services are resulting from bad to worse and customers are losing trust and faith in this courier company.A consignment was sent to me from Mumbai to Delhi.When the consignment reached Delhi, some items were missing.Instead of finding the faulter so as to result in strict action against that person, I was being blamed by customer care of DTDC.This is despite knowing the fact that the material delivered was short as there was a difference in weight during the time of booking and its weight at the time of delivery.However, they did not bother when a complaint was made to them.The service offered by them is really pathetic.I feel that even a beggar is honest than them who demands for money and does not steal it.DTDC guys are stealing things from the consignment of customers.Customer care is not bothered about the quality of work and customers as they even do not respond to mails or calls.