Jan 19, 2015 06:09 PM
9679 Views
I had ordered through an online website, and the product was couriered to me through DTDC. I never got the parcel from them. When I tracked my order, it showed that the delivery had already been done. When I called the local branch in my town, they told me, they came to my house, and since I was not available, they had given the parcel to somebody else. Now who is that somebody, they were not able to tell. They told they do not have that information. What a great service!
I contacted the website from where I made the purchase. They responded immediately, and sent me the package for a second time.My courier was received by the local DTDC people(for the second time) but they did not deliver it at my home. Instead, they called me up and told me to come down to their office, and take the parcel myself. I had to search for the office, and took the parcel myself.
They communication is also not good. Very unprofessional people.
