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12%
1.12 

Customer Service:

Staff Courtesy:

Opposite Kaali Mandir, Nanda Ki Chowki, Kohlupani, Prem Nagar, Dehradun 248007, UK

+91-7946506039

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Verified Member MouthShut Verified Member
Patna India
Bad Communicative.
Feb 19, 2017 11:26 AM 5214 Views (via Android App)

Customer Service:

Staff Courtesy:

This is a very known courier service in my city and when I have to courier a parcel to Delhi then one of my relatives suggested me to use DTDC courier service. I thought that will be fine but after visitng there I am very disappointed with the staffs and services provided by them.


There are also several branches and I used to try two of their branches but my experience is overall similar to both.


Firstly, the place was very dirty and the chair I got for being seated ia having a layer of dust. There is no any table on which we can get support for writing.


I moved to the counter and asked them that I have to parcel my product but the staff was quiet as he hasn't listened anything. I asked once again then he replied in very irritative manner that, I have heard, be seated and wait, you are not only here to do parcel other peoples are also there. I was shocked that he is talking like he is obligng on me, but I was remain quite and waited for half an hour and then finally parcelled my courier. I noticed and decided never to use DTDC Courier again and suggest you all not to use it.


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