Apr 29, 2016 08:52 AM
6863 Views
The people in DTDC really don't know what a courier service is. I had an important document couriered to me to my address. The courier guy calls me and tells that I need to come to bommnahalli to collect the courier. Who in Bangalore will have time to travel all the way through the heavy traffic to collect the courier. When I asked isn't it your responsibility to deliver it to customer's door step, he says DTDC has stopped this.Customer need to collect consignment from DTDC office. How are they even in the business?
Timely delivery. they don't have heard of it.
They don't have customer care. The numbers given will just ring and no one picks the call.
Better to go with Indian postal service.
