Jul 20, 2017 09:25 AM
4371 Views
Have made a shipment of some important original documents on 14th July to Lucknow from Bangalore. Till date the package has not reached and it is somewhere in Hyderabad as per the online update. Had been calling the Bangalore customer care number for 2 days which is never reachable. Hyderabad customer care number doesn't work at all. After a long wait when I managed to reach the Bangalore Customer care execs, they promised action but till date nothing has been done. I have spoken to 3 different executives till now. There is no escalation process.
Worst delivery in spite of charging a premium. Never trust DTDC with anything important or urgent. It never reaches on time or does not reach at all. If there is a rating option for less than 1 I would give that.
