Aug 13, 2016 04:51 PM
6360 Views
I sent courier with chocolates using DTDC and guess what, they stole the chocolate and sent the Rakhi alone. The customer service is virtually non-existent. When contacted through mail, the auto-responders create a case with absolutely no traction.
They have no accountability for theft. They say, "the packet was delivered and we can't do anything if something is stolen from the parcel". Avoid this company or use to send ONLY documents. They are absolutely pathetic, and they must be fat, because they must have stolen a lot of chocolates anyways!
