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MouthShut Score

13%
1.12 

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Opposite Kaali Mandir, Nanda Ki Chowki, Kohlupani, Prem Nagar, Dehradun 248007, UK

+91-7946506039

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Very poor service and worst customer care connecti
Dec 31, 2016 08:51 AM 4002 Views (via Mobile)

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Want to share that I have a very bad service experience of dtdc courier from kolkata to bangalore route. Request everyone to kindly avoid DTDC for the same route in case of an urgent parcel. My parcel which is 8.5 kg and has been charged around 1300₹+ has not been delivered in last 8 days. I am trying to connect to the customer care number 08033004444 since last two days but getting the IVR message that all customer cares are currently busy. God knows how many customer issues they have 24*7 that always they r busy since last two days. The management in dtdc is lacking the initial impact for which it ws known.


The couriers from jharkhand, bihar, bengal and other east states transit via kolkata. So kindly avoid dtdc if you fall on these geographical region. My courier ws from dhanbad. It reached kolkata on just next day but its a week now and has not been delivered from there.


Hope the review will be helpful for others


Thanks


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