I was planning to travel to UK with my family recently, so I took a package from DPaul's Agency, they promised to cover all the meals, transportation charges, accomodation and sightseeing charges. Soon as we landed at Heathrow airport, there was not anyone to receive us and no arrangements were made to take us to our hotel. Hotel seemed to be very different from the pictures that they showed us. Only Lunch was given to us as complimentary and we had to pay for our other meals. No sightseeing arrangements were made for us. They gave us a refund when we came back. I am very disappointed with their service.