Oct 01, 2015 02:29 PM
47315 Views
Few times I have been to DMART- Garuda Swagath mall, consistently it has been observed that quality of their packed foods is bad, even dates are changed, when I complained few times they said they cannot do anything. Later someone told me that these kind of cheap marts put in a new label on top of the Product date so if it is outdated you willnever come to know.
Customer is a joker in Dmart, employees roam freely, they will not help elderly, they don't even know where products are kept, the other day I witnessed a fight between the customer and the staff- the staff had abused the customer.
The manager of Dmart- obviously keeps on changing, does not ensure that counters are all functioning, during rush hours they close down few counters because employees don't attend and then someone has to call up the employee to open counters.
Check the products too doubly, the quality of some grocery goods is bad may be it is cheap so we will have to compromise.
I asked for a feedback form, they searched everywhere and finally found a torn unused feedback form in the waste basket. I have also heard that there is lot of pilferage. I am so happy when a retail store closes, almost 10 stores in bangalore closed last year- It is mostly because of the useless employees who has no commitment towards their employer and customer
Good for the Poor of India who anyways are treated like donkeys,