Nov 03, 2008 10:58 AM
20645 Views
I have purchased digital camara (Olympur FE340) from Croma, Surat but I have found a problem of LCD within a five days. I have strongly request to Croma, Surat people/ managers to replace my camara because of the problem. But they were suggest me to send my camara to Olympur Service Centre.
If you purchase any product and it needs service within a five days than it is a worth purchase of anybody. But they are not understand customer they are showing me only planned procedure how to send camera to service centre.
So it is my bad experiance with Croma, Surat and also their people / managers are not provide proper service to customer. They are belive in favouritism. TATA has doing good business chain but their employee are not up to the mark. They have a wide range of products so you can demonstrate their.
Pricing is not a issue, their price are comparatively less or equal to other stores.
