Apr 06, 2015 08:09 PM
19623 Views
We have taken an extended warranty of two on a 1T Samsung AC (we bought 3 like fools). Water started coming out of it more than 10 days back. We have been requesting to Croma everyday for last 10 days to arrange for a technician but till now the complaint hasn't been addressed in-spite of their manager promising to address it within 6 hrs three days back.
The extended warranty is a scam and I expected little better from Croma, a Tata company. It is shame to Tata that they are operating a front like Croma who is harassing consumers like us. Please avoid croma and never take extended warranty since there is no value to it. We have bought about 10 lakhs worth of white goods from Croma and this is how they treat us.
Croma just lot a loyal customer since they don't deserve any loyalty.
