I have ordered for a Voltas AC from Phoenix mall Kurla, received a damaged outdoor unit, requested the Croma team to replace it, they have delivered another faulty piece, given it back, again re delivered an old model made in Feb 2014( ordered in Dec 2016) which is not properly sealed, looks shabby and seems like an used product.Cheating the customer, making a mockery of the customer by not showing minimum courtesy to replace with a proper product