Mar 23, 2015 02:23 PM
16201 Views
It is a shame that CROMA is a TATA Enterprise. They do not adhere to the high standards of transparency and integrity that TATA's have set in their other businesses.
Their sales people lie blatantly and cheat customers. I have been a long time customer but my experience in buying a Lenovo Yoga 3 Pro has really left a bad taste in mouth.
Day before, they showed a price tag of Rs.114990/- on the laptop and the sales rep told me that it might go up by 1000/- in a day or two. He then called me on my mobile and offered 2000/- off which I negotiated to 2700/- on reaching the store, but the amount they charged me was higher by 1000/-
I asked them even at the cash counter but they told the wrong price and charged higher. Since there was another product too in the bill, I could not immediately understand the thing and paid the bill. When I realized in a short while, they claimed that the price has been increased since morning!
Really a shame! I wish I could some how reach this complaint to Ratan Tata. The standards seem to have deteriorated since he departed as chairman.