Sep 09, 2016 11:56 AM
11223 Views
Hello
today my review is about Croma, Bangalore. I use to go there for 3 times recently for buying a surround sound home theater for my friend. What I see there that most of the product in unknown brands or most of the croma's own brands but that is oky if the after sales is good enough. There customer orientations is mostly poorest is this field. If You just go there for check the product then they not give any value to you or even they can't explain about the products they looking that they are not interested to sale the product to you or given any information about your inquiry.
And about there product what I can say, I think most of the people are suffered from this. we are also suffer after buying the product from there. My friend was bought a home theater within just 2 weeks of use the sound become stop from one side speaker and the biggest disappointment is that the 3.5mm jack tore out with in 4 days. So I ask that it is manufacturing defect or croma sale this types product and when we went there for change this product because it is in warranty period but this time real faces comes out now there explanation or excuse what is this that- "we can't change the product because we are just sale the product we don't know about internal problems you have to contact with that company may be they can help you." And the price of product is really higher than other electronic stores because the same product one of my friend buy from other electronic store they pay 800 rupees lesser than croma price. I'm totally unsatisfied with everything about Croma.