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Croma - Bangalore Image

MouthShut Score

24%
1.35 

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Pathetic Support by Croma online Customer Service
Aug 16, 2016 10:19 PM 10221 Views

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Being a TATA enterprise, I expected Croma to be customer friendly.


I have been chasing them for a week now to get my Split AC installed by their technician. Every time I call the service helpdesk, they reply saying, they shall send a mail with priority, and confirms the job shall get done the same day. Nothing happens.


They cant even trace the technician, or share a number to talk to.


Now decided to get a local technician to get the job done.


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