Pathetic Service once the product is sold. Review on Croma, Bangalore

Dear Gadgets & Electronics Buyers

Am sharing here my experience faced with Croma Retail, Bangalore, Purchase a Godrej

refrigerator double door 311 ltrs on 30-Apr-16, as a precaution we have locked the refrigerator door, due to some reason it got stuck and never opened, as usual raised complaint with Godrej on 5-Apr-16, the technician turned up on 10-Apr-16 late evening, as he was unable to unlock the door, he broke the lock and asked us to use the refrigerator till the door got replaced, now started my conversation with both the parties Godrej and Croma, no once responded somewhere in the 2nd or 3rd week of May'16 a door got delivered, without opening the box, asked the Godrej Technician to install the same when the box got opened the door is completely different design, the technician left saying he will update his company on the same, now all the follow ups happened as literally fed up and stopped calling these people, one fine day i.e. on ist week of Jun'16 received call from Croma confirming that if Godrej has not turned up, they will take the responsibility to replace the product, however till date there is no further update from both the Giant companies of India

Guys I would request all just to avoid these companies for any kind of product purchases.

They received their money, what ever customer may suffer, even I posted comments in Facebook & Twitter, they are least bothered.