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MouthShut Score

33%
1.52 

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Visakhapatnam India
The worst club i had ever seen
Jun 16, 2015 10:24 PM 43123 Views

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This is the worst club and customer service I had ever faced.


They promised 24 months interest free emi and kept 12 months emi with interest. Promised 5 membership cards and gave 2 cards which I immediately returned. Now, no sales people is lifting the phone as well as their managers and no number of customer care is working. what a club!.


I didnt expect this much fraud happens in hyderabad begumpet head office. I kept cancellation letter 5 months back and no one had asked me about my concern. In return they prople writing to banks not to chargeback the amounts.


Whats going on here in begumpet. Kindly refund my money immediatley. This club doesnt deserve a star at all.very poor rating.


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Brand Response

Dear Member, Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on: 040- 040 44331360
E-mail Us On: centralcustomercare@countryclubmail.com
For Country Vacations membership call us on: 040-44331330/67484444
E-mail Us On: centralcustomercare@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays

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By: Country_Vacations | Jun 23, 2015  12:53 PM Comments 0

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