Aug 06, 2017 08:19 PM
20469 Views
This is regarding Country Club in Malaysia, ofcourse I have seen same feed back from all over the world. This is no
1 fruad club cheeting people by offering free holiday trip.
Some how they got my contact no and called by saying you have won a holiday trip, Please come and collet it with your
family. Once we reach there we had been treated like VVIP and they explained about their company and their
presentation too attractive.
They promise many things like . 5 Star and Villas all over the world free for 6 Nights and 7 Days for 10 years . Free break fast at . Double bed room(As we are 4 members family 2 adults & 2 kids) . Free guide and Driver at all locations, we have to pay only per KM . 20 USD as tax per night . Celebration of all Indian festivals . Yearly 3-4 events like Concerts, Movie award functions . Weekly kids activities . Functional hall usage . Gym with free trainer . Life time member ship of the club( No use of it) etc.
So I have taken member ship by paying cash. After 1 year we went to Bankok for holiday trip, normal price of that hotel is 40$ per night, in that we already paid 20$ per night as tax. They promised double bed room and they allocated single bed room, with no break fast. When I called and fight with them they gave extra bed and break fast free only for adults not for kids. Once I came back from trip I met the peron who joined me, they introduced me to their customer care. Customer care people are soo care less and said, am eligible for single bed room only, and their hotels are like that. More over he is saying that, they no need to satisfy every one, their target is to satisfy only 20% of people, and nothing will heppend to their company with my compaint and asking me to compaint to any one. See the way how they talk.
My feedback is: . All of their hotels are 3 start hotels with worest service, cost of the hotels are max 40$ to 50$ per nihght. . No break fast at all places. . Thier club functional hall is free only if we order food. Now a days all hotels are providing free functional hall if we order food. . Past 2 year not even single festival celebration . Past two year only 1 event happend. . No week end activities for kids. . Customer care is too bad
So guys please dont get into their trap. "Free Cheese can only be found in a mouse trap"
