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MouthShut Score

31%
1.40 

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Fake free gifts voucher
Apr 23, 2017 02:53 PM 35121 Views
(Updated Apr 23, 2017 03:42 PM)

Customer Service:

Staff Courtesy:

Hello, I got a call from the country club to collect free gifts which according to them I won in a lucky draw. They told me that I can avail these voucher with out paying any single penny but they are totally fraud. Free gifts are:


1) 6N/7D free stay: This is fake. a) You have to make payment of 5k-10k at the time of booking while availing voucher. b) This is only for off season only. c) These are selected properties which are not on the prime locations and are not good as well.


2) Vibes/skin voucher: This is also useless. They provide u 10,000 - 15,000 free gift voucher of either beauty salon, fitness center or whatever which are totally waste. U have to pay 15% service charge at the time of availing these voucher which is about 2500-3000. And the quality of the services you get through voucher in vibes, skin,. etc are very very  bad. You can google it. Type: "vibes 15000 voucher review" and check it on your own.


In short, you totally waste your valuable time by visiting there. All free gifts are useless and waste. They are making you fool by calling you on the false promise and then trying to sell their membership plan. Please beware don't buy their plan at all. Google reviews about "country club" and you get to know why I am saying this.


Other reasons for not to be a part of country club are:


1) You can judge it by this thing only that they don't give you time to think or google about them. They will tell you that make the decision on the spot about their plan and give them money. If the country club is really good and provides good service then they don't have to be scared that customer will not return to them and they don't need to force you to make payment on the spot.


2) Some words from the employees of the country club. They have clearly mentioned that country club cheats people. Check out below links:


a) https://glassdoor.co.in/Reviews/Employee-Review-Country-Club-India-RVW4425701.ht
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b) https://glassdoor.co.in/Reviews/Employee-Review-Country-Club-India-RVW13303397.h
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c) https://glassdoor.co.in/Reviews/Employee-Review-Country-Club-India-RVW9808452.ht
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Think guys Think before investing in country club. I have shared my experience.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Jan 09, 2019  04:10 PM Comments 0

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