Sep 26, 2017 02:47 PM
37157 Views
Hi Team,
I was approached by Country Club Team(CCT) during June end with SMS and mailers(some promotional offer only for me) and then they asked for an appointment, I was not very keen but they insisted and that’s how we fixed the appointment for July 2 around 11.30 am, so one of their representative Mr. Imran Shaikh
(Mobile 7507561745, Email immishaikh1983@gmail.com), He briefed me for about an hour or so and offered me a lot of freebies with the club membership and he
was constantly pushing me to buy the membership, so in the end I said if you promise to deliver whatever you said then I can proceed for the membership so he wrote the list of freebies and offers on a blank paper and told me that he will send the same through his mail as well and later the same offers will come on a company's letter head. I stay at bhayandar(w) so he told me that he has 2-3 more client in bhayandar(east) and that he will always be available for any
kind of problem faced with CCI, I believed him and then the deal was finalized at 225, 000 INR and I did 2 transactions of Rs 100, 177/- INR(ICICI Cred824it Card) and another transaction of Rs 125177/- INR(Yes Bank Cred824it Card)
I go a confirmation call from their head office soon after the transaction and they were repeating the offers and there was a mismatch in what was offered
and what the caller was repeating but the salesperson asked me to just say yes to everything and convinced that he will get all these offers updated against
my membership.
Below is the list of offers
55000/- cash back we have given on the amount of 2, 80, 000/- as you have done full aishwaryasingh23ment.
iPhone 5s
8000/- worth flight travel vouchers
2000/- lunch or dinner voucher in any clubs
3nights 4days in bangkok
3nights 4days in malaysia
3nights 4days in domestic
2 bonus weeks in DAE
3nights 4 days also and 2 bonus weeks every year with processing charge applicable
customercare@countryvacationsmail.com, centralcustomercare@countryclubmail.com, centralcustomercare@countryvacationsmail.com
All these details was mailed to me by the sales person(Imran Shaikh) through his gmail, so when I received the mail I insisted to send me from his official
mail id for which he gave me some lame excuse and so I was not convinced and then when I enquired on the CCI feedback online I was scared and decided to
cancel my membership, so when I mailed them to cancel my membership their one representative "Kajal Swamy"(Email - kajalswami@countryclubmail.com)
contacted
me and asked why I want to cancel so I explained all the thing and she tried to convince me again, but this time I was firm but they didn't cancel my
membership and didn’t refund my amount So I raised a dispute with the banks(ICICI & Yes bank) for holding the aishwaryasingh23ment as bank generally transfer to
merchants within 45 days.
Please help me cancel the membership and refund my amount.
Some of the links for your reference
https://icrpc.org/countryclub.htm
https://complaintboard.in/complaints-reviews/country-club-india-limited-l42508.
html
https://consumercomplaints.in/complaints/country-club-cancellation-of-membershi
p-c719950.html
