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MouthShut Score

31%
1.40 

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Fraud, Fake and cheater
Oct 26, 2016 08:34 AM 40272 Views

Customer Service:

Staff Courtesy:

I am describing a trap of fraud gift voucher by country club india, hyderabad


I got a call some agency that you have won 25k gift voucher consist of Food voucher and some other package. At the first place I feel suspicious but as the place was near to my place, I got trapped and wasted my 2 hour.


On the call they didn't mentioned that you have to come at country club office, they ask to come near shopper stop, begumpet and then to contact them over phone. I reached their around 7 pm on sunday 22 oct 2016 . I called that number and follow the direction and end up at country club . Manager came and said that you have to go through 1 hour presentation and then you can collect your gift and go. Now one of his representative came took me on a table. Ask few questions like your hobbies, dream place and all, very important if I am using my credit card. I asked him to tell the cost but he said he will tell it at last. They have wasted up my 1 hour and ask in which of two(india/ international) member ship you are interested.


I said no to them ask him if I can leave now.


I got the voucher but it is of no use. they have printed it with very light ink and put it in a envelop.


Details of voucher


1 voucher. 1000 food voucher, I asked representative if I can use it now, he said no . you can use it from tomorrow, It is valid for next 3 days after sunday, so I could'nt redeem it.


other two are also bogus.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com or call on 040-67484444 so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Dec 19, 2019  12:05 PM Comments 0

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