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MouthShut Score

28%
1.46 

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Got my membership cancelled well in time.
Dec 03, 2016 04:34 PM 35841 Views (via Mobile)

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Country club under a promotional activity promised a gift voucher for 6 days and seven nights(telephonically) . We were called to EVOK showroom in dehradun. We were shown flowery presentation and asked to say yes or no then and there.if we said no we cud just take voucher and go.all five star properties were shown, truth half told to us. WE WERE told about offers, verbally. Taking them on face value. And believing their half truths, we took a blue member ship, we made payment of more than a lakh to them. Once home on checking the country club websites we found that many properties claimed by them as their own, were either associated properties, where if you stay many things are not applicable as in country club property. After talking to other CC members. Who even after 3 to five years have not got what was promised. I decided to cancel my membership the very next day. I was told that the money we paid was nonrefundable. I complained to Mr.bharat Jain Evok showroom owner. He stopped their promotional activity in his showroom.Helpless with the situation and restless as it was a week end and many families were yet to come. They returned my money back in demonitized currency. Thanks to Mr.bharat Jain for his efforts. Otherwise I would not have got a single penny. After one week I am still waiting for their gift vouchers, which I am sure I will never get.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Jan 10, 2019  04:05 PM Comments 0

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